PRICING

Choose your ideal plan!

If you're unsure about the most suitable plan, our team is happy to help you assess which plan suits your company best.

STARTER

€ 549

/mo

What’s included:

1 to 9 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (without corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

STARTER

€ 549

/mo

What’s included:

1 to 9 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (without corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

STARTER

€ 549

/mo

What’s included:

1 to 9 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (without corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

STARTER

€ 549

/mo

What’s included:

1 to 9 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (without corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

PRO

€ 849

/mo

What’s included:

10 to 24 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (option to integrate corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

PRO

€ 849

/mo

What’s included:

10 to 24 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (option to integrate corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

PRO

€ 849

/mo

What’s included:

10 to 24 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (option to integrate corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

PRO

€ 849

/mo

What’s included:

10 to 24 operators (users)

All-in monthly price (with a maximum of 15 GB vector storage)

No implementation fee

Available as web application and browser extension (option to integrate corporate identity)

Customer support via e-mail or phone

Public or private cloud setup

TOPdesk API included

€ 50,00 per aditional API connector per month (SharePoint, Confluence, ...)

ENTERPRISE

€ 1.049+

/mo

What’s included:

25+ operators (users)

All-in monthly price (amount of vector storage to be determined based on requirements)

No implementation fee

Available as web application and browser extension (corporate identity included in UI design)

Customer support via e-mail, phone or personal Slack channel

Public or private cloud setup

TOPdesk API included

All standard available API connectors can be used free of charge

ENTERPRISE

€ 1.049+

/mo

What’s included:

25+ operators (users)

All-in monthly price (amount of vector storage to be determined based on requirements)

No implementation fee

Available as web application and browser extension (corporate identity included in UI design)

Customer support via e-mail, phone or personal Slack channel

Public or private cloud setup

TOPdesk API included

All standard available API connectors can be used free of charge

ENTERPRISE

€ 1.049+

/mo

What’s included:

25+ operators (users)

All-in monthly price (amount of vector storage to be determined based on requirements)

No implementation fee

Available as web application and browser extension (corporate identity included in UI design)

Customer support via e-mail, phone or personal Slack channel

Public or private cloud setup

TOPdesk API included

All standard available API connectors can be used free of charge

ENTERPRISE

€ 1.049+

/mo

What’s included:

25+ operators (users)

All-in monthly price (amount of vector storage to be determined based on requirements)

No implementation fee

Available as web application and browser extension (corporate identity included in UI design)

Customer support via e-mail, phone or personal Slack channel

Public or private cloud setup

TOPdesk API included

All standard available API connectors can be used free of charge

FAQ

FAQ

FAQ

FAQ

Common questions answered

Can I install TicketBuddy in my own Azure or private cloud environment?

Yes, TicketBuddy supports installation in both Azure and private cloud environments. Please discuss the possibilities with our team.

Can TicketBuddy integrate with other helpdesk solutions or DMS systems?

Does TicketBuddy manage multiple languages?

Can TicketBuddy handle complex (enterprise) environments?

Is TicketBuddy able to work with limited, incomplete, or unstructured knowledge bases?

Are the answers provided by TicketBuddy always accurate?

What happens if TicketBuddy can’t find the right answer?

Will my data remain secure with TicketBuddy?

Where is TicketBuddy hosted?

Which systems can TicketBuddy integrate with?

Is it possible to customize TicketBuddy to fit my specific needs?

Can I use TicketBuddy for end-users or customers as well?

How does the fair use policy apply when using TicketBuddy with TOPdesk?

What is the relationship between TOPdesk and TicketBuddy?

Can I install TicketBuddy in my own Azure or private cloud environment?

Yes, TicketBuddy supports installation in both Azure and private cloud environments. Please discuss the possibilities with our team.

Can TicketBuddy integrate with other helpdesk solutions or DMS systems?

Does TicketBuddy manage multiple languages?

Can TicketBuddy handle complex (enterprise) environments?

Is TicketBuddy able to work with limited, incomplete, or unstructured knowledge bases?

Are the answers provided by TicketBuddy always accurate?

What happens if TicketBuddy can’t find the right answer?

Will my data remain secure with TicketBuddy?

Where is TicketBuddy hosted?

Which systems can TicketBuddy integrate with?

Is it possible to customize TicketBuddy to fit my specific needs?

Can I use TicketBuddy for end-users or customers as well?

How does the fair use policy apply when using TicketBuddy with TOPdesk?

What is the relationship between TOPdesk and TicketBuddy?

Can I install TicketBuddy in my own Azure or private cloud environment?

Yes, TicketBuddy supports installation in both Azure and private cloud environments. Please discuss the possibilities with our team.

Can TicketBuddy integrate with other helpdesk solutions or DMS systems?

Does TicketBuddy manage multiple languages?

Can TicketBuddy handle complex (enterprise) environments?

Is TicketBuddy able to work with limited, incomplete, or unstructured knowledge bases?

Are the answers provided by TicketBuddy always accurate?

What happens if TicketBuddy can’t find the right answer?

Will my data remain secure with TicketBuddy?

Where is TicketBuddy hosted?

Which systems can TicketBuddy integrate with?

Is it possible to customize TicketBuddy to fit my specific needs?

Can I use TicketBuddy for end-users or customers as well?

How does the fair use policy apply when using TicketBuddy with TOPdesk?

What is the relationship between TOPdesk and TicketBuddy?

Can I install TicketBuddy in my own Azure or private cloud environment?

Yes, TicketBuddy supports installation in both Azure and private cloud environments. Please discuss the possibilities with our team.

Can TicketBuddy integrate with other helpdesk solutions or DMS systems?

Does TicketBuddy manage multiple languages?

Can TicketBuddy handle complex (enterprise) environments?

Is TicketBuddy able to work with limited, incomplete, or unstructured knowledge bases?

Are the answers provided by TicketBuddy always accurate?

What happens if TicketBuddy can’t find the right answer?

Will my data remain secure with TicketBuddy?

Where is TicketBuddy hosted?

Which systems can TicketBuddy integrate with?

Is it possible to customize TicketBuddy to fit my specific needs?

Can I use TicketBuddy for end-users or customers as well?

How does the fair use policy apply when using TicketBuddy with TOPdesk?

What is the relationship between TOPdesk and TicketBuddy?

Make a lasting impression with TicketBuddy

Discover why servicedesk teams use TicketBuddy. With its seamless integration into TOPdesk, TicketBuddy is the easiest and most powerful tool for managing support tickets. From summarizing ticket history to providing instant, data-driven solutions, TicketBuddy enhances your workflow.

Ready to see TicketBuddy in action? Try our demo environment today and experience how it can transform your support process!

Make a lasting impression with TicketBuddy

Discover why servicedesk teams use TicketBuddy. With its seamless integration into TOPdesk, TicketBuddy is the easiest and most powerful tool for managing support tickets. From summarizing ticket history to providing instant, data-driven solutions, TicketBuddy enhances your workflow.

Ready to see TicketBuddy in action? Try our demo environment today and experience how it can transform your support process!

Make a lasting impression with TicketBuddy

Discover why servicedesk teams use TicketBuddy. With its seamless integration into TOPdesk, TicketBuddy is the easiest and most powerful tool for managing support tickets. From summarizing ticket history to providing instant, data-driven solutions, TicketBuddy enhances your workflow.

Ready to see TicketBuddy in action? Try our demo environment today and experience how it can transform your support process!

Make a lasting impression with TicketBuddy

Discover why servicedesk teams use TicketBuddy. With its seamless integration into TOPdesk, TicketBuddy is the easiest and most powerful tool for managing support tickets. From summarizing ticket history to providing instant, data-driven solutions, TicketBuddy enhances your workflow.

Ready to see TicketBuddy in action? Try our demo environment today and experience how it can transform your support process!