Your AI engine behind smarter decisions
Empower your team with effortless access to knowledge.
Already chosen by market leaders:
Just ask TicketBuddy!
The AI engine that gives your team instant access to the knowledge they need, without the endless searching.
Connectors for most common knowledge bases
Manually add documents or URL's
AI-powered (semantic) search
Prompt against your own data sources
Built-in references to consult the source
Built-in evaluation mechanism
HOW IT WORKS
Smarter business starts with TicketBuddy
A tailored AI that connects your data, removes silos, and fuels smarter decisions across the entire organization.
SEARCH
Prompt against your own data
Leverage the power of AI to prompt against vast amounts of fragmented data and get actionable insights, whether on support tickets or strategic decisions.
SEARCH
AI-powered search
Search with keywords through all your data intelligently with our AI-powered (semantic) search module.
OUR PROMISES
A customized, reliable solution, designed for your needs
Fast implementation
Available in Microsoft Azure, Amazon Web Services and private cloud setup
Completely tailored to your company needs
FAQ
Common questions answered
Can I install TicketBuddy in my own Azure or private cloud environment?
Yes, TicketBuddy supports installation in both Azure and private cloud environments. Please discuss the possibilities with our team.
Can TicketBuddy integrate with other helpdesk solutions or DMS systems?
Does TicketBuddy manage multiple languages?
Can TicketBuddy handle complex (enterprise) environments?
Is TicketBuddy able to work with limited, incomplete, or unstructured knowledge bases?
Are the answers provided by TicketBuddy always accurate?
What happens if TicketBuddy can’t find the right answer?
Will my data remain secure with TicketBuddy?
Where is TicketBuddy hosted?
Which systems can TicketBuddy integrate with?
Is it possible to customize TicketBuddy to fit my specific needs?
Can I use TicketBuddy for end-users or customers as well?
How does the fair use policy apply when using TicketBuddy with TOPdesk?
What is the relationship between TOPdesk and TicketBuddy?